Enrollment Caps and Procedures

Unless stated otherwise, course enrollments will be accepted on a first-come, first-serve basis. When a course reaches maximum class size, subsequent enrollments will be added to a waitlist. In the event of a large course requiring 2 or more instructors, students will be grouped according to initial diagnostic scores.

Courses require a minimum number of students enrolled in order to run. If a course fails to meet minimum enrollment by the registration deadline, the course will necessarily be rescheduled or cancelled as appropriate. In the event of a cancellation or postponement, the course fee will be transferred to the next course at this school, or refunded in full upon request.

SAT or ACT Exam Registration

Enrollment in this prep course DOES NOT register your student for the SAT or ACT Exam. Parents/Guardians are responsible for enrolling their student(s). Visit the College Board or ACT website for upcoming test dates and registration information. Registration for the test is on a first come first serve basis, so please register early to be guaranteed a seat.

Cancelled Enrollment Policy

Full refunds are available for courses purchased from highergroundlearning.com, highergroundprep.com, and hgl.co at any point up to 2 weeks before the course start date. You may cancel your course registration and receive a full refund or exchange it for another course of equal value. If you need to cancel within two weeks, you'll get an HGL Credit for use at any future HGL course or for any HGL 1-on-1 tutoring or similar program. All other returns or refunds for course registrations will be handled on a case-by-case basis. Refunds for online tutoring packages will be evaluated separately from course enrollments. There will be no refunds issued more than 10 days after the final day of classes for online tutoring packages. Cancellations of 1-on-1 lessons with fewer than 24 hours notice forfeit 30 minutes of tutoring time.

Summer Workshop Return Policy

University of Utah Youth Education refund requests and withdrawal from classes must be made through Youth Education, 1195 Annex Building, Wing A, or over the phone at 801-581-6984. Parents are responsible for dropping all desired courses for their children. A 100% refund will be given for cancellations up to two full weeks prior to the first day of class. No refunds will be authorized after that, including no prorated refunds for partial attendance. No refunds are authorized in the event of a dismissal. Please contact us at 801-581-6984 if you have extenuating circumstances beyond student or parent control.